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Andrea Croston, BACP

Andrea Croston is a counsellor who focuses on stress, anxiety, addictions, trauma and abuse, low self-esteem and depression.

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About Andrea

Andrea Croston is a counsellor who focuses on stress, anxiety, addictions, trauma and abuse, low self-esteem and depression. She also supports people facing grief, relationship and intimacy concerns, parenting strain, eating and sleeping problems, and career or life-change challenges. Andrea practises from a person-centred perspective and uses that as the core of her work.

Andrea takes a practical, down-to-earth approach in sessions. She listens first and helps people name what is painful.

Background and approach

From there she works alongside clients to set small, realistic goals and to find ways to cope day to day. Conversations are plain and unhurried and aimed at helping people feel clearer about next steps. Her pathway into counselling began more than 20 years ago through volunteering with charities.

In September 2022 she was awarded Level 4 in counselling and psychotherapy. Over time she has built experience supporting people through traumatic events and difficult life transitions. Andrea combines person-centred work with techniques drawn from Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Dialectical Behaviour Therapy.

She explains methods simply and adapts them to each person’s pace and needs. The starting point is always what the person wants to change. She is registered with the British Association for Counselling and Psychotherapy, BACP.

Sessions are offered in English and Andrea welcomes international clients. Practical arrangements such as session format and scheduling are discussed when someone first reaches out.

Details from the counsellor's public professional profile · registration number listed

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Registration

BodyRegistration numberExpires
BACP 414548 June 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Andrea lists on their public professional profile, in their own terms.

Ways of working Andrea names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How Andrea’s approaches translate to online therapy

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without being driven by them, then choose actions guided by personal values. It can be useful for anxiety, stress and situations where someone wants clearer direction. Cognitive Behavioural Therapy (CBT) focuses on identifying unhelpful thinking and behaviour patterns and testing small changes to see what works; it is often used for anxiety, low mood and sleep problems. Attachment-Based Therapy looks at how early relationships shape current connections and can help with intimacy, trust and relationship concerns.

Finding the right approach is part of the work. Andrea will talk with each person about their goals and preferences and then suggest methods to try together. She adapts techniques to fit the individual, and reviews progress so the plan can change if needed.

Online sessions are offered by video call, phone, live chat or text-based messaging. Video calls are good for face-to-face conversation and working through exercises together. Phone sessions need less bandwidth and can be easier while on a break or when not wanting a camera. Chat and text messaging suit shorter check-ins, journalling between sessions or people who prefer typing. These options make therapy more flexible and easier to fit into busy lives.

Frequently asked

What issues can Andrea help with?

Andrea works with stress, anxiety, addictions, trauma, low self-esteem and depression. She also supports concerns such as grief, parenting strain, relationship and intimacy-related issues.

How would she describe her therapeutic style?

She uses a person-centred approach as the foundation and combines that with practical tools from ACT, CBT and DBT. Sessions focus on listening first and then finding doable steps forward.

What is her background and experience?

Andrea began volunteering in charity settings more than 20 years ago and supported people through traumatic times. She has four years' professional experience and completed a Level 4 qualification in counselling and psychotherapy in September 2022.

How is she registered and where is she based?

Andrea is registered with the British Association for Counselling and Psychotherapy (BACP) and practices from the United Kingdom.

Which languages are supported and can international clients connect?

Sessions are offered in English and Andrea accepts international clients.

What session formats does she offer?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are sessions paid for and what do they cost?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.

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