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Joanne Lilley, BACP

Joanne Lilley offers a straightforward, person-centred way of working that puts the client at the heart of the conversation.

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About Joanne

Joanne Lilley offers a straightforward, person-centred way of working that puts the client at the heart of the conversation. She draws on 16 years of experience to listen carefully and respond to what each person brings. Joanne is listed with the British Association for Counselling and Psychotherapy, BACP, and works in English.

Her approach is calm and down-to-earth. Sessions focus on what matters to the client right now. Joanne helps people talk through stress, anxiety, low mood and relationship concerns in clear, practical terms.

Background and approach

She also supports issues such as addiction, trauma and grief. Joanne has worked across a wide range of concerns, including parenting and family tensions, self-esteem, identity and intimacy-related worries. She has experience with neurodiversity and long-term health conditions, and with complex patterns such as codependency and attachment difficulties.

Practical life issues like work stress, career uncertainty, sleeping problems and compassion fatigue are included in her caseload. She aims to help people build confidence, set realistic steps and manage change at a pace that suits them. Joanne will not provide medical diagnoses and encourages people to consult their doctor for diagnostic questions.

She describes therapy as a collaborative process and adapts the way she works to match each person's needs and goals. To begin, clients follow the site matching process and choose a session time. Joanne supports people who prefer different online formats and international clients are accepted.

Details from the counsellor's public professional profile · registration number listed

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Registration

BodyRegistration numberExpires
BACP 383428 September 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Joanne lists on their public professional profile, in their own terms.

Ways of working Joanne names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Person-centred care delivered online

Client-Centred Therapy places the person's experience at the centre of sessions. The therapist listens without judgement, reflects what comes up and supports the client to find their own solutions. This approach can help with anxiety, depression, relationship concerns and navigating life transitions.

Joanne aims to work collaboratively to find the right way forward. She will discuss what matters to the client, check how different methods feel, and adapt the sessions to suit their goals and preferences. Deciding on an approach is part of the work together rather than a one-off choice.

Online sessions are offered by video call, phone, live chat or text-based messaging. Video calls allow face-to-face conversation and visual cues, phone sessions need less bandwidth and can fit a break at work, and chat or messaging can suit shorter check-ins or people who prefer to write. These options make it easier to fit therapy around daily life and to keep continuity when travel or schedules change.

Frequently asked

What kinds of problems does Joanne help with?

She supports a wide range of concerns including stress, anxiety, depression, relationship and intimacy issues, trauma and grief, addictions, low self-esteem and parenting or family tensions.

How would you describe her therapeutic style?

Joanne practises Client-Centred Therapy, which focuses on listening, empathy and following the client's pace to help them clarify feelings and make practical changes.

What is her professional background?

She has 16 years of professional experience working with people across many issues and life stages, emphasising respectful and sensitive support.

Where is she based and what credentials does she have?

Joanne is based in the United Kingdom and is listed with the British Association for Counselling and Psychotherapy, BACP.

Can I work with her if I live outside the UK?

Yes. She accepts international clients and conducts sessions in English.

Which session formats are offered?

Sessions are available by video calls, phone sessions, live chat or text-based messaging to suit different preferences and schedules.

How much do sessions cost?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin therapy with her?

Click the Start Therapy button, complete the short matching questionnaire and then schedule sessions according to the therapist's availability.