Lauren Roberts, BACP

Approaches and how online therapy works

Lauren uses an integrative way of working that draws on evidence-based therapeutic techniques. One approach she commonly uses involves trauma-informed methods that help people process distressing events and reduce intrusive memories, flashbacks and hyperarousal. This kind of work can be helpful for PTSD, complex trauma and ongoing stress reactions.

She also uses approaches focused on anxiety and mood that teach practical coping skills, breathing and grounding strategies, and ways to change patterns that keep problems stuck. These techniques are useful for panic, generalised anxiety and low mood. Together she tailors these methods to the person's goals and circumstances in a collaborative way.

Finding the right approach is part of the therapy process. The therapist will work with each person to identify priorities, try different techniques and adjust the plan as needed. This is a shared process based on needs, preferences and progress rather than a fixed set of steps.

Online therapy is offered by video call, phone, live chat and text messaging for flexibility. Video calls allow face-to-face conversation while phone sessions can fit into a break at work or require less bandwidth. Live chat and text help with short check-ins, ongoing reflection or when writing feels easier than speaking. These options make it simpler to fit therapy into a busy life and to choose the format that best supports progress.