Jennifer Cromar, BACP

Therapeutic approaches online and how they help

Client-Centred Therapy focuses on the person’s experience and pace, offering a listening, non-judgemental space to talk through difficulties and decide next steps. It suits people who want a supportive, exploratory process.

Cognitive Behavioural Therapy, or CBT, works on identifying unhelpful thoughts and testing them with practical experiments. This approach is often used for anxiety, low mood and stress because it breaks problems into manageable tasks.

Emotionally-Focused Therapy helps people understand and work with strong feelings and relationship patterns. It can be helpful when emotions feel overwhelming or when past hurts shape current reactions.

Choosing the right approach is part of the work. The therapist will discuss goals, preferences and practical needs with the person and may combine methods as required. That collaborative process helps shape sessions so they feel relevant and useful.

Online therapy offers flexibility through video calls, phone sessions, live chat or text-based messaging. Video calls suit fuller conversations and visual cues, phone sessions can be easier when bandwidth is low, live chat allows shorter check-ins and text messaging supports ongoing reflection between sessions. These options make it easier to fit therapy around work, parenting and daily life and to keep continuity when in different locations.