Registration on file

Susan Jackson, HCPC, BACP

About Susan

Susan Jackson is a counsellor with ten years of practice and registration with the Health and Care Professions Council, HCPC, and membership of the British Association for Counselling and Psychotherapy, BACP. She works with people who are struggling with stress, anxiety, relationships, trauma and loss. Her approach is grounded in listening and building a warm, non-judgemental relationship.

Susan encourages clients to lead the story of their own lives. She believes people carry strengths that can be rediscovered and used to face hard situations.

Background and approach

Sessions may include talking as well as creative invitations such as art, music, poetry or movement, if a person wants to try them. Her practical toolkit includes client-centred ways of working, cognitive behavioural techniques, psychodynamic ideas, hypnotherapy and somatic methods. These are used to help with symptoms, patterns and the feelings that sit under difficult behaviour.

She adapts methods to each person rather than following a fixed recipe. Susan has helped people cope with grief, depression, addiction and issues around identity and intimacy. She also supports those dealing with chronic illness, caregiver stress, body image and attachment concerns.

Work can focus on immediate coping skills or on understanding long-standing patterns. Sessions are offered in English and take place online by video, phone, live chat or text messaging. To begin, people complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
HCPC	AS017916	Not listed
BACP	118200	September 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register · Check the HCPC register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Susan lists on their public professional profile, in their own terms.

Ways of working Susan names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Approaches you might encounter online

Client-Centred Therapy focuses on listening and following what matters most to the person, helping people feel heard and understood so they can explore difficulties at their own pace. Cognitive Behavioural Therapy, or CBT, looks at links between thoughts, feelings and actions and teaches practical skills to reduce anxiety, improve sleep and change unhelpful patterns. Hypnotherapy is offered as a supportive technique to help with relaxation, accessing different ways of thinking and addressing habits or symptoms that feel stuck.

Susan sees finding the right approach as a shared task. She will talk with each person about their needs, preferences and goals and then suggest which methods to try. Decisions are revisited so the plan can change if something is not working or a different focus is needed.

Online sessions are available by video call, phone, live chat or text-based messaging which makes it easier to fit therapy around work or family life. Video calls give a face-to-face feel, phone sessions use less bandwidth, live chat can suit short check-ins and messaging supports ongoing reflection between appointments. These options help people access regular care without travelling to appointments.

Frequently asked

What concerns does this therapist help with?

Susan works with people facing stress, anxiety, depression, grief, relationship and intimacy issues, trauma and abuse, addictions and ADHD. She also supports those coping with chronic illness, caregiver stress, body image and attachment difficulties.

How would you describe the therapeutic style?

The style is warm and client-centred, focusing on listening and building a trusting relationship. Practical tools such as CBT techniques, somatic work and hypnotherapy may be used alongside talking and creative methods.

What background and experience does the counsellor have?

She has ten years of clinical experience working with trauma-informed approaches and a broad range of mental health and relationship concerns.

Which credentials and location apply to this therapist?

Susan is registered with the Health and Care Professions Council, HCPC, and is a member of the British Association for Counselling and Psychotherapy, BACP. She is based in the United Kingdom.

In which languages are sessions conducted?

Sessions are offered in English only and international clients are not currently accepted.

What session formats are available online?

Sessions can be held by video call, phone, live chat or text-based messaging to match different needs and schedules.

How are sessions paid for and what do they cost?

Cost varies with location and the therapist's arrangements; sessions are delivered through a subscription model that can be cancelled at any time.

What are the first steps to start working with this counsellor?

Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.