Registration on file

Nicola Heaps, BACP

Nicola Heaps is a counsellor who helps people manage stress, anxiety, relationship problems, grief and loss.

Stress, Anxiety
Relationship issues
Grief
+58 more

About Nicola

Nicola Heaps is a counsellor who helps people manage stress, anxiety, relationship problems, grief and loss. She offers support for parenting strains, coping with life changes, trauma and abuse, and issues around intimacy, anger and self-esteem. Nicola is a member of the British Association for Counselling and Psychotherapy - BACP.

She adapts sessions to each person’s needs and aims for a straightforward, respectful approach. Nicola uses a warm, compassionate manner and listens carefully before suggesting ways forward.

Background and approach

Conversations focus on what is happening now and practical steps that can help day to day. Nicola draws on client-centred work to follow the pace and priorities of the person in the room. She also uses solution-focused techniques to set small, achievable goals and track progress.

These methods fit well for problems like anxiety, relationship strain, grief and life changes. She has three years of experience working with a range of concerns, including parenting stress, chronic illness and caregiver strain. Nicola pays attention to how past loss or attachment issues can shape current reactions, and she helps people find more manageable ways to cope.

Sessions are offered in English and delivered online by video call, phone, live chat or text messaging. People who choose to start complete a short matching questionnaire and then schedule sessions to suit their situation. Nicola encourages practical steps and honest conversation to help people feel different over time.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	407929	May 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Nicola lists on their public professional profile, in their own terms.

Ways of working Nicola names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How these approaches work online

Client-centred therapy focuses on listening without judgement and following what matters to the person. The counsellor reflects feelings and helps the person find their own understanding and pace. This approach is useful when someone needs acceptance, space to talk about grief, or help making sense of difficult emotions.

Solution-focused therapy is short-term and goal oriented. It looks for small changes that lead to bigger shifts and sets practical steps to try between sessions. This can help with anxiety, relationship problems and coping with life transitions by building on strengths and what already works.

Finding the right method is part of the work. Nicola will discuss these approaches with each person and decide together what fits best based on needs, goals and preferences. The choice can change over time as new issues emerge.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls allow face-to-face conversation, phone sessions need less bandwidth, live chat can suit quick check-ins and messaging supports ongoing reflection. These options help people fit therapy around work, caregiving or mobility limits and make it easier to keep continuity between appointments.

Frequently asked

What kinds of problems does Nicola help with?

She supports people facing stress, anxiety, relationship difficulties, grief and loss, parenting pressures, trauma and emotional pain. Additional areas include self-esteem, anger, compassion fatigue and coping with life changes.

What is her therapeutic style like?

The approach is warm and person-focused. Nicola listens first, follows your pace and then suggests practical steps you can try between sessions.

How much experience does she have?

She has three years of counselling experience working with a variety of concerns, including bereavement, chronic illness and relationship strain.

What credentials and location are listed?

Nicola is a member of the British Association for Counselling and Psychotherapy (BACP) and is based in the United Kingdom.

Which languages are available for sessions?

Sessions are offered in English.

What session formats are offered?

Sessions can be by video call, phone, live chat or text-based messaging to suit different needs and schedules.

How are fees handled?

Cost varies with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.

How do I begin working with Nicola?

Start by selecting the Start Therapy button and completing a short matching questionnaire, then schedule sessions according to the therapist's availability.