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Michelle Robinson-Hayes, BACP

Michelle Robinson-Hayes is a counsellor who helps people manage stress, anxiety, depression, grief, relationship and intimacy concerns, and issues around self-esteem and addiction.

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About Michelle

Michelle Robinson-Hayes is a counsellor who helps people manage stress, anxiety, depression, grief, relationship and intimacy concerns, and issues around self-esteem and addiction. She works with a wide range of life challenges from parenting and career strain to sleep problems and compassion fatigue. Michelle uses practical talking therapies and coaching to help people find clearer ways forward.

She meets people with a calm, empathetic style and listens for the practical next steps.

Background and approach

Sessions focus on what the person wants to change and on small, manageable goals. She combines conversational therapy with tools drawn from mindfulness and brief cognitive approaches. Michelle has around ten years of therapeutic experience and runs her own practice, The Listening Tree.

She has provided many hours of counselling and hypnotherapy, and she has taught counselling and hypnotherapy up to level 5 to trainee practitioners. Her background includes long experience in senior management, training delivery and workplace coaching. That experience shapes a structured, goal-oriented way of working with career and workplace concerns as well as life transitions.

She has volunteered extensively in bereavement support and has also supervised counsellors and hypnotherapists. Michelle is registered with the British Association for Counselling and Psychotherapy, often shortened to BACP, and she accepts clients in the United Kingdom and internationally. Practical session options include video calls, phone sessions, live chat and text messaging.

Sessions use a subscription model that can be cancelled at any time, and costs vary by location and therapist availability.

Details from the counsellor's public professional profile · registration number listed

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Registration

BodyRegistration numberExpires
BACP 376695 November 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Michelle lists on their public professional profile, in their own terms.

Ways of working Michelle names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How therapeutic approaches translate to online sessions

Client-Centred Therapy focuses on the person in the room and on building a trusting, empathetic relationship. It helps when someone needs to be heard and to make decisions about their own life. Cognitive Behavioural Therapy, or CBT, looks at patterns of thinking and behaviour and offers simple tasks to test and change those patterns; it can help with anxiety, low mood and sleep problems. Hypnotherapy uses guided relaxation and focused attention to support change in habits, stress responses and certain emotional patterns; it is often paired with talking work to reinforce new coping skills.

Finding the right approach is part of the work and is decided together. The therapist will talk through the options and try different methods to see what fits your goals, preferences and practical needs. That collaborative process helps keep sessions focused and useful.

Online therapy offers practical flexibility. Video calls let you read facial cues and body language, while phone sessions can be easier when bandwidth is limited or you prefer not to be on camera. Live chat and text-based messaging suit short check-ins, written reflection and people who prefer typing. These options make it simpler to fit therapy around work, childcare or mobility limits and to maintain continuity of care when travel or schedule changes occur.

Frequently asked

What issues does Michelle specialise in?

She supports people with stress, anxiety, depression, grief, relationship and intimacy concerns, addictions, self-esteem and a wide range of life changes.

What is her general approach in sessions?

Sessions are conversational and goal-focused, blending listening with practical tools drawn from client-centred work, mindfulness and brief cognitive techniques.

How much clinical experience does she have?

Michelle has about ten years of therapeutic experience and has delivered over 1,000 hours of counselling alongside hundreds of hours of hypnotherapy.

What professional registration does she hold and where is she based?

She is registered with the British Association for Counselling and Psychotherapy (BACP) and practices from the United Kingdom.

Can I work with her if I live outside the UK?

Yes, she accepts international clients and offers remote session formats to people in other countries.

Which session formats are available?

Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How are sessions paid for and what do they cost?

Sessions use a subscription model that can be cancelled at any time; the cost varies depending on location and therapist availability.

How do I begin working with Michelle?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.