Ingried Upingasana, BACP

Approaches and what online work looks like

Client-Centred Therapy focuses on understanding the client’s perspective and offering a nonjudgemental space. It helps people explore feelings, values and identity at their own pace. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and actions connect and uses simple exercises to break unhelpful patterns; it is often useful for anxiety, low mood and insomnia. Mindfulness Therapy teaches practical attention and breathing skills to reduce stress and improve emotional regulation, which can help with trauma aftercare and ongoing worry. Choosing the right approach is a collaborative process. The counsellor will talk with the client about goals, past attempts at change and what feels most comfortable. Together they decide which methods to try and review progress as they go, adjusting the plan when needed. Online sessions offer practical flexibility. Video calls let people have a more face-to-face experience, phone sessions work well when bandwidth is low or a camera feels too intense, and live chat or messaging can be used for brief check-ins or when typing helps someone express themselves. These options make it easier to fit therapy around work, childcare and daily life while keeping the focus on steady, achievable steps.