Registration on file

Hoi Ting (Heidi) Yeung, BACP

Hoi Ting (Heidi) Yeung is a BACP counsellor who focuses on practical support for day-to-day struggles.

Stress, Anxiety
Family conflicts
Grief
+49 more

About Hoi

Hoi Ting (Heidi) Yeung is a BACP counsellor who focuses on practical support for day-to-day struggles. She uses clear, down-to-earth language so a worried parent can understand what therapy will be like. Heidi works in English, Mandarin and Cantonese and accepts international clients.

Heidi draws on several approaches to help people manage stress, anxiety and low self-esteem. She also helps with grief, relationship strain, anger, career worries and coping with life changes.

Background and approach

Sessions aim to build small, usable steps rather than big promises. With six years of experience, Heidi adapts the pace to each person. She listens first and then suggests ways to try in daily life.

That might mean noticing thoughts, practising new ways of talking, or tracking small changes week by week. Her work covers a wide range of concerns including trauma and abuse, sleeping and eating problems, ADHD, compassion fatigue and chronic illness. She also addresses family-related issues such as attachment, blended family dynamics and communication problems.

Heidi approaches therapy with respect and compassion. She helps people set realistic goals and keeps plans flexible as life changes. The first meetings focus on understanding what matters most and finding straightforward steps to move forward.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	398813	November 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Hoi lists on their public professional profile, in their own terms.

Ways of working Hoi names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How therapy approaches translate to online sessions

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts without getting stuck in them and choose actions that match their values. It suits people facing life changes, low motivation or chronic worry. Cognitive Behavioural Therapy (CBT) focuses on recognising patterns of thought and behaviour and testing small experiments to change how you feel. It is often useful for anxiety, anger and sleep or eating problems. Client-Centred Therapy puts the person's own experience at the centre of sessions, with a focus on being heard and understood before making plans to change.

Choosing the right approach is part of the work together. The counsellor will listen to your goals and preferences and discuss which methods might help most. You will decide collaboratively what to try and review progress in later sessions, adjusting the way you work as needed.

Online therapy offers flexibility for people with busy lives or who live some distance from a counsellor. Video calls allow face-to-face conversation when that is helpful. Phone sessions can fit into a short break or be better where bandwidth is limited. Live chat and text-based messaging suit quick check-ins, reflective writing, or when you prefer not to be on camera. These options help therapy fit around day-to-day demands and different communication preferences.

Frequently asked

What kinds of problems does this counsellor help with?

This counsellor helps people with stress, anxiety, depression, grief and coping with life changes. Other areas include relationship and parenting concerns, trauma and abuse, eating and sleeping issues, and career or work stress.

What is the therapist's general approach in sessions?

She combines client-centred listening with practical tools from approaches such as Acceptance and Commitment Therapy and Cognitive Behavioural Therapy. Sessions focus on clear, small steps you can try between meetings.

How much experience does the counsellor have?

The counsellor has six years of professional experience working with a range of concerns and life changes. That experience informs a flexible, person-focused approach to therapy.

Where is the counsellor based and what credential is held?

She is based in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, shown as BACP.

Which languages are supported in sessions?

Sessions are offered in English, Mandarin and Cantonese. International clients can be seen in any of these languages.

What session formats are available online?

Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging. Different formats suit different needs, from longer conversations to brief check-ins.

How are fees and billing handled?

Costs vary with location and therapist availability and are managed through a subscription model. The subscription can be cancelled at any time according to the service terms.

How do I begin if I want to work with this counsellor?

Start by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions based on the therapist's availability.