Registration on file

Donna Hendricks, BACP, NCPS

Donna Hendricks uses a person-centred way of working combined with practical, evidence-based techniques.

About Donna

Donna Hendricks uses a person-centred way of working combined with practical, evidence-based techniques. She is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) and draws on 12 years of experience supporting adults in voluntary, personal and NHS settings. Donna's practice helps people facing stress, anxiety, depression and bipolar difficulties.

She also supports those dealing with trauma and abuse, grief, low self-esteem and problems with body image or eating.

Background and approach

Other areas she addresses include relationship and family concerns, parenting strain, anger, career worries, ADHD and a range of complex co-morbid issues. Her background includes a degree in counselling with a core person-centred training. She also holds a Masters in Cognitive Behavioural Psychotherapy where she studied evidence-based methods for anxiety, OCD, panic and related problems.

Donna blends this knowledge with approaches such as Acceptance and Commitment Therapy, Dialectical Behaviour Therapy and Solution-Focused work. In sessions she treats people as the experts in their own lives. She listens carefully and asks questions with respect and curiosity.

Work together usually focuses on clear, manageable steps as well as understanding the impact of past events. Donna offers therapy in English and works online using video calls, phone, live chat or text-based messaging. She works with each person to find the simple ways of working that suit their daily life and goals.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	31894	August 2026
NCPS	NCS23-01458	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Donna lists on their public professional profile, in their own terms.

Ways of working Donna names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Therapeutic approaches and flexible online care

Donna blends person-centred work with Cognitive Behavioural Therapy and Acceptance and Commitment Therapy to give practical support online. Person-centred counselling focuses on listening and creating a respectful space so people feel heard and understood. Cognitive Behavioural Therapy looks at patterns of thinking and behaviour and uses simple exercises to reduce anxiety, panic or compulsions. Acceptance and Commitment Therapy helps people notice difficult thoughts and feelings and take steps that match their values rather than avoid the experience.

Finding the right approach is a shared process. Donna will talk through the options and try ways that fit the person's goals, preferences and daily life. That collaborative planning means the work can change as needs shift and progress is made.

Online sessions are offered by video call, phone, live chat or text-based messaging to make help more accessible. Video lets you use visual cues and longer conversation; phone can be a good option when bandwidth is limited. Live chat and messaging suit shorter check-ins or times when typing feels easier. These choices aim to help people fit therapy around work, family and other commitments while still doing meaningful therapeutic work.

Frequently asked

What issues does Donna commonly address?

She helps adults with stress, anxiety, depression and bipolar-related struggles, plus trauma, grief, low self-esteem and eating or body image concerns.

What is her therapeutic style like?

Donna works from a person-centred stance and combines that with practical, evidence-based techniques to keep sessions grounded and focused on the client's goals.

How much clinical experience does she have?

She has 12 years' experience supporting adult clients across voluntary, personal and NHS settings.

What credentials and location are listed?

Donna is registered with the British Association for Counselling and Psychotherapy (BACP) and holds NCPS, and she practises in the United Kingdom.

Which languages are used in sessions and can international clients join?

Sessions are offered in English. International clients are not currently accepted.

Which session formats are available online?

She offers video calls, phone sessions, live chat and text-based messaging so clients can pick what fits their routine and comfort.

How are fees and payment handled?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin a course of therapy?

Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.