Registration on file

Helen Heap, BACP

Helen Heap is a counsellor with ten years of experience supporting people through hard times.

About Helen

Helen Heap is a counsellor with ten years of experience supporting people through hard times. She helps with stress and anxiety, relationship difficulties, trauma and abuse, grief, and low self-esteem. Helen speaks English and offers sessions from the United Kingdom to international clients.

Her work focuses on listening first and making space for what matters most to each person. Conversations are practical and grounded. Helen aims to help clients build confidence, find motivation, and develop clearer ways to manage everyday pressures.

Background and approach

She adapts what happens in sessions to each person's needs and pace. That may mean learning skills for managing anxiety one week and talking through past hurts the next. Helen describes her style as respectful and compassionate, with an emphasis on collaboration rather than one-size-fits-all solutions.

Sessions are available by video call, phone, live chat, or text-based messaging. These different formats allow people to choose what fits their life and energy on any given day. Payments use a subscription model that can be cancelled at any time and will vary with region and therapist arrangements.

To begin, a short matching questionnaire is completed after selecting the Start Therapy button. The questionnaire helps match practical preferences and scheduling, and appointments are then arranged according to therapist availability.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	397610	April 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Helen lists on their public professional profile, in their own terms.

Stress, Anxiety
Relationship issues
Trauma and abuse
Grief
Self esteem
Abandonment
Aging and geriatric issues
Antisocial personality
Attachment issues
Avoidant personality
Blended family issues
Body image
Cancer
Caregiver issues and stress
Chronic pain, illness, and disability
Co-morbidity
Codependency
Commitment issues
Communication problems
Control issues
Coping with natural or human-caused disaster
Dependent personality
Divorce and separation
Domestic violence
Drug and alcohol addiction
Eating and food-related issues
Emptiness
Family problems
Fertility issues
Forgiveness
Guilt and shame
Hospice and end-of-life counselling
Infidelity
Isolation / loneliness
Jealousy
Life purpose
Midlife crisis
Money and financial issues
Mood disorders
Narcissism
Panic disorder and panic attacks
Phobias
Process addiction (porn, exercise, gambling)
Seasonal Affective Disorder (SAD)
Self-harm
Self-love
Social anxiety and phobia
Women's issues
Workplace issues

How evidence-based approaches work online

Helen uses evidence-based therapeutic techniques in clear, practical ways. One common approach focuses on helping people recognise unhelpful thoughts and learn new ways to respond to anxiety and stress. That often involves simple, repeatable strategies you can practise between sessions to reduce worry and tension.

Another approach concentrates on processing painful memories and experiences linked to trauma and abuse. This work moves at the client’s pace and uses structured conversation to help make sense of what happened and reduce its hold on daily life.

Choosing the right approach is part of the work together. The therapist will discuss options, listen to your goals, and agree a plan that matches your needs and preferences. That collaborative process can change over time as progress is made.

Online formats give practical flexibility. Video calls suit longer, face-to-face style conversations. Phone sessions can be easier when bandwidth is limited or for short check-ins. Live chat and text-based messaging work well for brief updates, ongoing support, or when someone prefers writing over speaking. These options help fit therapy around work, family life, or travel while keeping the focus on what you want to achieve.

Frequently asked

What concerns does Helen commonly help with?

She works with stress, anxiety, relationship difficulties, trauma and abuse, grief, and low self-esteem, plus related issues such as communication problems and caregiver stress.

What is her therapeutic style like?

Her approach emphasises listening, respect and collaboration. Sessions are practical and tailored to individual needs and pace.

How much experience does she have?

She has ten years of professional experience working with people through a range of life challenges.

What credential does she hold and where is she based?

She is listed with the British Association for Counselling and Psychotherapy - BACP - and works from the United Kingdom.

Can sessions be held in other languages or across borders?

Sessions are offered in English and Helen accepts international clients.

Which session formats are available?

People can meet via video calls, phone sessions, live chat, or text-based messaging according to their preference.

How are sessions paid for and what do they cost?

Sessions are provided through a subscription model that can be cancelled at any time; costs vary depending on location and therapist arrangements.

How do I get started with therapy?

Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions based on the therapist's availability.