Registration on file

Hayley Cook, BACP

Hayley Cook offers a calm and straightforward place to begin therapy.

Stress, Anxiety
Relationship issues
Grief
+40 more

About Hayley

Hayley Cook offers a calm and straightforward place to begin therapy. She introduces herself plainly and lets people take things at their own pace. If starting therapy feels worrying, she helps make the first steps easier and more manageable.

Hayley holds a Diploma in Therapeutic Counselling and lists BACP, the British Association for Counselling and Psychotherapy, as her professional registration. She draws on psychodynamic ideas to look at how earlier experiences shape current feelings and relationships.

Background and approach

She also uses client-centred listening, cognitive behavioural tools and solution-focused techniques when they suit a person’s needs. Sessions are conversational and practical. Hayley focuses on helping people make sense of feelings such as anxiety, grief, low self-esteem or the effects of trauma and abuse.

She also supports people dealing with relationship strain, parenting stress, addiction concerns, body image and career or life changes. Her style is gentle and non-judgemental. She does not push quick fixes but aims to help people build insight and small changes that fit their life.

The work can include looking at past patterns, learning new ways to manage unhelpful thoughts, and setting short-term goals for clearer steps forward. Hayley offers appointments by video call, phone, live chat or text-based messaging. Conversations are in English and her practice is based in the United Kingdom.

To start, people complete a short matching questionnaire and choose a time that suits them.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	396903	February 2027

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Hayley lists on their public professional profile, in their own terms.

Ways of working Hayley names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Approach and practical online therapy options

Hayley blends psychodynamic work with client-centred and cognitive behavioural tools. Psychodynamic therapy helps people see how past experiences influence current relationships and emotional patterns, which can be useful for issues like attachment, abandonment and long-standing low mood. Client-centred therapy focuses on being heard and understood, creating space for people to talk openly and at their own pace. Cognitive behavioural techniques look at how thoughts and behaviours keep problems going and offer clear steps to change them.

Choosing the right approach is a shared process. Hayley will discuss goals and preferences with each person and use elements from different methods to fit the situation. That collaboration helps shape sessions so they address immediate concerns as well as longer-standing patterns.

Online therapy here is offered by video call, phone, live chat or text-based messaging. Video lets people see facial cues and work more like an in-person session. Phone sessions can work well when bandwidth is limited or for a shorter check-in. Live chat and messaging suit people who prefer writing or need flexible, on-the-go contact. These options aim to make it easier to fit therapy into a busy life while still focusing on steady progress and practical ways to cope.

Frequently asked

What issues can Hayley help with?

She works with stress, anxiety, depression, grief and relationship concerns, plus areas like body image, addiction and parenting stress.

How would she describe her therapeutic style?

Hayley offers a warm, non-judgemental approach that mixes listening with practical strategies from cognitive behavioural and solution-focused work when helpful.

What is her professional background?

Hayley has four years of experience and holds a Diploma in Therapeutic Counselling, drawing on several therapy models in her practice.

What registration or professional body is listed?

She lists BACP, the British Association for Counselling and Psychotherapy, as her registration.

Which languages are sessions offered in?

Sessions are offered in English only.

What session formats are available?

Appointments are offered by video call, phone, live chat or text-based messaging to suit different schedules and preferences.

How are sessions paid for and what do they cost?

Cost varies with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.

How do I begin working with Hayley?

Start by choosing the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.