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Susan Jenner, BACP

Susan Jenner is a UK-based counsellor who helps people facing stress, anxiety, grief, low self-esteem and a wide range of life challenges.

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About Susan

Susan Jenner is a UK-based counsellor who helps people facing stress, anxiety, grief, low self-esteem and a wide range of life challenges. She uses straightforward, practical ways of working so conversations feel useful from the start. Her style suits people who want clear support and a chance to make steady changes.

Susan draws on a mix of approaches rather than one single method. She uses person-centred listening alongside cognitive behavioural ideas, mindfulness, acceptance and commitment work, and attachment-focused thinking.

Background and approach

This lets her match how she works to what a person needs in the moment. She has spent years working in a charity offering affordable counselling, supporting university students and running a independent practice. Over 16 years in practice she has helped people with trauma and abuse, grief and loss, sleep problems, motivation, confidence and many other concerns.

Her background gives her experience with both short-term and longer-term difficulties. Susan believes clients are the experts in their own lives and aims to build on each person’s strengths. She focuses on practical steps that feel achievable and on helping people choose what matters to them.

Sessions are framed around collaboration and respect. Conversations typically involve listening, reflecting and trying out different ways of coping. Susan supports people to notice patterns, practise new skills and commit to small changes.

The tone is direct but warm, with an emphasis on steady progress.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	77735	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Susan lists on their public professional profile, in their own terms.

Stress, Anxiety
Trauma and abuse
Grief
Self esteem
Depression
Addictions
Relationship issues
Family conflicts
Intimacy-related issues
Eating disorders
Sleeping disorders
Parenting issues
Anger management
Career difficulties
Bipolar disorder
Coping with life changes
Compassion fatigue
ADHD
Abandonment
Adoption and foster care
Aging and geriatric issues
Autism and Asperger Syndrome
Blended family issues
Body image
Cancer
Caregiver issues and stress
Chronic pain, illness, and disability
Coping with natural or human-caused disaster
Dependent personality
Disruptive Mood Dysregulation Disorder (DMDD)
Divorce and separation
Domestic violence
Drug and alcohol addiction
Emptiness
Family of origin issues
Fertility issues
Guilt and shame
HIV / AIDS
Hoarding
Hospice and end-of-life counselling
Immigration issues
Impulsivity
Isolation / loneliness
Life purpose
Midlife crisis
Veteran and Armed Forces Issues
Mood disorders
Multicultural concerns
Obsessions, compulsions, and OCD
Panic disorder and panic attacks
Phobias
Postpartum depression
Post-traumatic stress
Pregnancy and childbirth
Prejudice and discrimination
Seasonal Affective Disorder (SAD)
Self-harm
Self-love
Social anxiety and phobia
Visually impaired
Women's issues

Ways of working Susan names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Practical approaches for online counselling

Acceptance and Commitment Therapy (ACT) helps people clarify what matters to them and take small committed steps towards those values while accepting difficult thoughts or feelings. It can be useful for anxiety, stress and coping with life changes. Cognitive Behavioural Therapy (CBT) focuses on identifying unhelpful thoughts and routines, and practising different ways of thinking and behaving to reduce anxiety and low mood. It often suits people wanting specific, measurable changes to sleep, worry or confidence. Mindfulness Therapy teaches simple attention and breathing practices to reduce reactivity and improve focus, which can help with stress, sleep and emotional regulation.

Choosing the right approach is part of the process. The counsellor will work collaboratively to understand each person’s goals and preferences, then try methods that fit. That choice can be reviewed and adjusted as the work progresses so the sessions remain relevant and useful.

Online sessions are offered by video calls, phone, live chat or text-based messaging to give flexibility. Video lets people use visual cues, phone can be chosen when bandwidth is limited, and messaging or chat is useful for brief check-ins or when written reflection feels easier. These options make it simpler to fit therapy around work, study or family life and to keep momentum between meetings.

Frequently asked

What kinds of problems does this counsellor help with?

Susan works with a wide range of concerns including stress, anxiety, trauma and abuse, grief, low self-esteem, depression, addictions, relationship and intimacy-related issues, eating and sleeping problems, parenting and career matters, bipolar and coping with life changes.

How would sessions typically feel and work?

Sessions mix listening with practical steps. Techniques come from person-centred work, cognitive behavioural ideas, mindfulness and acceptance-based approaches to help people notice patterns and try out new ways of coping.

What is the counsellor's background?

She has 16 years of professional experience, including work in a charity offering affordable counselling, supporting university students and running a independent practice.

What credentials and location are listed?

The counsellor is listed with the British Association for Counselling and Psychotherapy, shown as BACP, and practises in the United Kingdom.

Which languages are supported and can international clients join?

Sessions are offered in English. International clients are not currently accepted.

What session formats are offered?

Therapy is available by video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How are fees handled?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin if I want to work with this counsellor?

Start by selecting the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the counsellor's availability.