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Nicola "Nicky" McCaffrey, BACP

Nicola "Nicky" McCaffrey uses a person-centred approach to support people through difficult times.

About Nicola

Nicola "Nicky" McCaffrey uses a person-centred approach to support people through difficult times. She offers a calm, non-judgemental space where clients can talk and be heard. Nicky draws on five years of experience in counselling services across the United Kingdom.

She listens first and helps people make sense of their feelings. Sessions may include exploring coping strategies, practical problem solving, and ways to rebuild confidence. The emphasis is on being understood and on helping people find their own answers.

Background and approach

Nicky has worked in Talking Therapies and in services supporting people in suicidal distress. That background gives her experience with complex emotional states like depression, anxiety and grief. She also has experience supporting people who identify as neurodivergent and those within LGBTQI+ communities.

Common topics she addresses include stress, self-esteem, sleeping difficulties, changes at work, and relationships. Additional areas of focus include attachment, body image, control and commitment issues. Nicky is comfortable discussing life purpose, ageing and bereavement concerns.

Sessions are delivered in English and are offered through online formats such as video calls, phone, live chat or text messaging. Her approach aims to build resilience and practical skills so people can manage future challenges more confidently.

Details from the counsellor's public professional profile · registration number listed

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Registration

BodyRegistration numberExpires
BACP 399944 March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Nicola lists on their public professional profile, in their own terms.

Ways of working Nicola names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How person-centred and CBT approaches work online

Client-centred therapy focuses on being heard and accepted. In practice this means the counsellor listens without judgement and helps the person reflect on their feelings and choices. This approach is useful for issues such as low self-esteem, grief, isolation and life direction.

Cognitive behavioural therapy, or CBT, looks at how thoughts, feelings and behaviours connect. It often involves simple strategies to test unhelpful thoughts and try different behaviours. CBT techniques can help with anxiety, stress, sleeping problems and low mood.

Deciding which approach to use is a shared process. The counsellor will talk through goals, preferences and what feels most helpful, and then adapt methods over time. Many people benefit from a mix of listening, exploring feelings and practical exercises tailored to their situation.

Online work offers practical flexibility. Video calls allow face-to-face conversation and shared exercises. Phone sessions suit shorter check-ins or when bandwidth is limited. Live chat and text messaging give a written option for check-ins, reflection or when typing feels easier than talking. These formats can make it simpler to fit sessions around work, family or other commitments and to continue therapy when travel is difficult.

Frequently asked

What kinds of problems can this counsellor help with?

Areas commonly addressed include stress, anxiety, low self-esteem, depression, grief and sleeping difficulties. The therapist also works with topics such as career issues, relationship worries and coping with life changes.

What is the therapeutic style and what happens in sessions?

The main style is person-centred counselling with elements of cognitive behavioural therapy (CBT). Sessions focus on listening, understanding and exploring coping strategies or practical steps where useful.

What experience does the counsellor have?

The counsellor has five years of experience, including work in Talking Therapies and services supporting people in suicidal distress. She has experience with people who are neurodivergent and with LGBTQI+ communities.

Where is the counsellor based and what credential is listed?

The counsellor is based in the United Kingdom and lists BACP on her profile.

Which languages are available for sessions?

Sessions are offered in English.

What online session formats are offered?

Sessions can take place via video calls, phone sessions, live chat or text-based messaging depending on the person’s needs and preferences.

How are fees and subscriptions handled?

Costs vary with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.

How do I begin if I want to work with this counsellor?

Start by selecting the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist’s availability.