Registration on file

Iwen Chen, BACP

Iwen Chen is a counsellor who brings six years of professional experience to her practice.

Stress, Anxiety
Relationship issues
Family conflicts
+35 more

About Iwen

Iwen Chen is a counsellor who brings six years of professional experience to her practice. She is a registered member of the British Association for Counselling and Psychotherapy, known as BACP. Iwen has lived and worked in several countries, and she blends that life experience with practical talking therapy.

Her style is warm and down-to-earth. Sessions are conversational and focused on what matters to the client. She listens closely, asks straightforward questions, and looks for small, usable changes clients can try between meetings.

Background and approach

Iwen often helps people dealing with stress, anxiety, depression and relationship concerns. She also supports those facing family conflict, coping with life changes, or worries around abandonment and attachment. Other areas she works with include body image, cancer-related stress, caregiver strain, immigration issues and substance-related problems.

She draws on person-centred counselling together with cognitive behavioural techniques and solution-focused ideas when useful. That mix lets her tailor sessions to a person's needs - sometimes exploring feelings, sometimes trying practical steps to reduce worry. Iwen offers sessions in English and Mandarin and works with people living in the United Kingdom.

Her approach aims to be accepting and curious, helping people find clearer choices and more manageable ways to cope.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	388382	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Iwen lists on their public professional profile, in their own terms.

Ways of working Iwen names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How Iwen’s approaches translate to online therapy

Person-centred therapy puts the person’s experience first. In online sessions this means the counsellor listens without judgement and follows what matters most to the client. It helps when people want space to be heard and to make sense of their feelings. Cognitive behavioural therapy, or CBT, focuses on the links between thoughts, feelings and actions. Online CBT often uses practical exercises and short tasks between sessions to reduce anxiety or low mood. This approach can be useful for stress, worry and depression. Solution-focused therapy looks for small changes that make a real difference. Sessions aim to identify what is already working and to build on it with clear, achievable steps. Finding the right approach is a collaborative process. The therapist will discuss options and adapt methods to the client’s goals and preferences. Together they decide whether to lean more on listening, on practical tasks, or on short-term goal work. Online sessions offer practical benefits for everyday life. Video calls recreate face-to-face conversation, phone sessions work well when bandwidth is low, and live chat or text messaging can suit people who prefer shorter or more flexible check-ins. These formats help people fit therapy around work, family and other commitments.

Frequently asked

What concerns can I bring to sessions?

Iwen works with stress, anxiety, depression and relationship concerns. She also supports people facing family conflict, life changes and a range of related issues such as attachment or caregiver stress.

What is her therapeutic style like?

Her style is person-centred and conversational, focusing on listening and understanding. She mixes in cognitive behavioural and solution-focused techniques when practical steps are helpful.

How much experience does she have?

She has six years of professional experience working with people from a variety of backgrounds. That experience shapes a flexible, down-to-earth approach.

What qualifications or registration does she hold?

She is a registered member of the British Association for Counselling and Psychotherapy, shown as BACP.

Which languages are available for sessions?

Sessions are offered in English and Mandarin.

What session formats are offered?

She works online via video calls, phone sessions, live chat, and text-based messaging to suit different preferences and schedules.

How are sessions paid for and what do they cost?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

To start, select the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.