Registration on file

Carmen Matthews, BACP

Carmen Matthews is a counsellor with three years of professional experience working in the United Kingdom and is registered with the BACP, the British Association for Counselling and Psychotherapy.

Stress, Anxiety
Relationship issues
Family conflicts
+35 more

Book with Carmen online

About Carmen

Carmen Matthews is a counsellor with three years of professional experience working in the United Kingdom and is registered with the BACP, the British Association for Counselling and Psychotherapy. She focuses on helping people facing stress, anxiety and depression. Carmen also supports people dealing with relationship and family issues, grief, trauma and abuse, and life changes that feel overwhelming.

She works from the belief that each person knows their own story and has strengths to draw on.

Background and approach

Sessions are conversational and paced to suit the individual. Carmen aims to create a calm space where people can talk through difficult feelings and build coping strategies for daily life. Her practice blends practical techniques with time to think about patterns that run through a person’s life.

That means using tools that help change unhelpful thoughts and behaviour alongside gentler exploration of past experiences that affect the present. Carmen is comfortable addressing a wide range of concerns including self-esteem, career stress, body image and issues around attachment or abandonment.

She also works with people affected by substance use, domestic violence and dissociation, helping them find safer ways to manage and move forward. Therapy can start with small steps. Carmen offers clear guidance on what to expect and works collaboratively to set short-term goals.

Many people begin by focusing on practical changes, then explore deeper themes as trust grows.

Details from the counsellor's public professional profile · registration number listed

← Browse all counsellors

Registration

Body	Registration number	Expires
BACP	395293	November 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Carmen lists on their public professional profile, in their own terms.

Ways of working Carmen names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Therapeutic approaches and online support

Client-Centred Therapy focuses on listening without judgement and following the person’s lead. It helps when someone needs a space to be heard and to make sense of their feelings. Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and actions connect and uses practical techniques to reduce anxiety and challenge unhelpful thinking.

The right approach often becomes clear through working together. Carmen will discuss goals and preferences, offer options and adapt the mix of approaches over time so the work fits the person’s needs and pace.

Online sessions are offered by video call, phone, live chat or text-based messaging so people can choose what suits their routine. Video calls let conversations feel more like face-to-face meetings; phone sessions can be easier when bandwidth is limited or a quicker check-in is needed. Live chat and messaging suit shorter check-ins, written reflection or people who prefer not to use voice. These options make it easier to keep therapy going around work, family life and daily commitments.

Frequently asked

What concerns does Carmen help with?

Carmen helps people with stress, anxiety and depression, plus relationship and family issues. She also supports people dealing with trauma, grief, self-esteem and coping with life changes.

What is her therapeutic style?

Her approach is conversational and collaborative. She mixes practical techniques with shorter-term goal work and space to reflect on life patterns.

How much experience does she have?

The counsellor has three years of professional experience working in the United Kingdom.

What credentials and location are listed?

She is registered with the BACP, the British Association for Counselling and Psychotherapy, and is based in the United Kingdom.

Which languages are supported?

Sessions are offered in English only.

Can people outside the UK work with her?

She is not accepting international clients; her practice is focused on people in the United Kingdom.

What session formats are available?

Sessions can take place by video call, phone, live chat or text-based messaging to suit different needs and routines.

How do fees and starting therapy work?

Costs vary with location and a subscription model is used for sessions, which can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire and schedule according to therapist availability.