Registration on file

Alex Hayes, BACP

Alex Hayes is a BACP counsellor who offers straightforward, down-to-earth support for people facing hard times.

About Alex

Alex Hayes is a BACP counsellor who offers straightforward, down-to-earth support for people facing hard times. He writes simply and listens closely to help people understand what they are feeling and why. Alex draws on several practical approaches to help clients find clearer ways to move forward.

He uses a person-centred style that puts the client’s concerns at the heart of each session. That means sessions are led by what the person brings, with gentle challenge when it helps.

Background and approach

Alex also brings tools from cognitive behavioural approaches to spot thought patterns and from acceptance and commitment work to help people live in line with their values. Alex trained after stepping away from a corporate career and working through his own recovery from addiction.

He has three years of experience in counselling centres, addiction services and independent practice in Cape Town, Belgium and now the United Kingdom. That background shapes a practical, non-judgemental way of working. Typical issues he supports include stress, anxiety, addictions, trauma, low self-esteem and difficulties with relationships and intimacy.

He also helps people facing career questions, grief, sleep and eating concerns, and challenges linked to ADHD and bipolar mood differences. Sessions are offered in English and available online by video, phone, live chat or text messaging. To begin, people complete a short matching questionnaire and then schedule sessions through the site.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	411489	October 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Alex lists on their public professional profile, in their own terms.

Stress, Anxiety
Addictions
Trauma and abuse
Self esteem
Coping with life changes
LGBT
Relationship issues
Family conflicts
Grief
Intimacy-related issues
Eating disorders
Sleeping disorders
Parenting issues
Anger management
Career difficulties
Bipolar disorder
Depression
Coaching
Compassion fatigue
ADHD
Abandonment
Attachment issues
BDSM, kink, and alternative sex culture
Codependency
Commitment issues
Communication problems
Control issues
Drug and alcohol addiction
Eating and food-related issues
Emptiness
Family problems
Impulsivity
Infidelity
Isolation / loneliness
Life purpose
Men's issues
Mood disorders
Panic disorder and panic attacks
Phobias
Post-traumatic stress
Process addiction (porn, exercise, gambling)
Self-love
Sex addiction
Smoking / vaping cessation
Social anxiety and phobia
Workplace issues

Ways of working Alex names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How therapeutic approaches translate to online support

Acceptance and Commitment Therapy, or ACT, focuses on noticing difficult thoughts and feelings and choosing actions that match what matters to you. It can help with anxiety, depression, and situations where values and actions feel out of step. Attachment-Based Therapy looks at how early relationships shape present connections and trust, helping people understand patterns in closeness, boundaries and fear of abandonment. Client-Centred Therapy places the person’s own experience at the centre of sessions and uses empathic listening to build clarity and change.

Choosing the right approach is part of the work. The therapist will work together with each person to identify which methods feel most useful. That can mean mixing practical CBT tools with ACT exercises and a person-centred stance to suit the individual’s goals.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy more flexible. Video calls allow face-to-face conversation, phone sessions can fit into a shorter break or use less bandwidth, and messaging offers ongoing check-ins or brief support between appointments. These options help people access consistent care around work, family or travel commitments while trying different ways of working.

Frequently asked

What kinds of problems does this counsellor help with?

He supports people with stress, anxiety, addictions, trauma and low self-esteem, among other concerns. Additional areas include relationship and intimacy issues, grief, sleep and eating difficulties, and career-related stress.

How would you describe his therapeutic style?

He works in a person-centred, client-guided way that prioritises what the person brings to sessions. He also uses practical techniques from CBT, DBT and ACT to address thoughts, emotions and coping skills.

What is his background and experience?

He has three years of counselling experience in centres, addiction services and independent practice across Cape Town, Belgium and the UK. He retrained after leaving corporate work and brings lived experience of recovery from addiction.

Where is he based and what credential does he hold?

He is based in the United Kingdom and is listed with the British Association for Counselling and Psychotherapy, shown as BACP.

Which languages are sessions offered in?

Sessions are offered in English.

Can international clients work with him?

He does not take international clients at this time.

What session formats are available?

Sessions can be done by video call, phone, live chat or text-based messaging to suit different schedules and needs.

How are fees and starting therapy handled?

Fees vary with location and therapist availability and are billed via a cancellable subscription. To start, use the Start Therapy button, complete a short matching questionnaire and then schedule sessions.