Registration on file

Vickie Wai Hay Chan, BACP

Vickie Wai Hay Chan is a counsellor with 18 years of practice, who moved to the United Kingdom from Hong Kong in 2022.

Stress, Anxiety
Relationship issues
Family conflicts
+30 more

About Vickie

Vickie Wai Hay Chan is a counsellor with 18 years of practice, who moved to the United Kingdom from Hong Kong in 2022. She speaks English, Cantonese and Mandarin and holds a Master degree in Counselling. Vickie is listed with the British Association for Counselling and Psychotherapy (BACP).

Vickie spent many years working in hospitals and social services in Hong Kong. She later provided counselling and workplace support in employee assistance programme settings.

Background and approach

Her experience includes helping people with work stress, relationship and intimacy concerns, mental health difficulties and crisis support. In sessions she favours a family-systems and humanistic outlook that looks at how relationships shape feelings and behaviour. She also uses cognitive behavioural techniques to help people spot unhelpful thinking and change patterns that get in the way.

The aim is to help clients access practical tools and personal strengths they already have. Vickie is comfortable supporting a wide range of issues including anxiety, depression, grief, trauma and sexual concerns. She also works with matters such as parenting strain, fertility and pregnancy-related mood changes, career decisions and multicultural issues.

Conversations are straightforward and paced to each person's needs. People who come to Vickie can expect a calm, down-to-earth style. Sessions focus on understanding what matters most to the individual and building concrete steps forward.

She offers video, phone, live chat and text-based sessions to make therapy fit into everyday life.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	391952	October 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Vickie lists on their public professional profile, in their own terms.

Ways of working Vickie names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How Vickie uses talking therapies online

Vickie blends a client-centred, human-focused approach with cognitive behavioural methods to help people make practical changes. Client-Centred Therapy involves listening without judgement and helping the person lead the pace of change; it is useful when someone wants a supportive space to understand feelings and values. Cognitive Behavioural Therapy (CBT) focuses on spotting unhelpful thoughts and trying new behaviours to reduce anxiety, lift mood and improve sleep. Emotionally-Focused Therapy (EFT) helps people understand emotional patterns in relationships and can aid those dealing with intimacy or attachment issues.

Choosing the right approach is part of the work together. Vickie will talk with each person about their goals and preferences, then suggest methods to try. This collaborative way means the plan can change as needs become clearer and progress is tracked.

Online sessions give practical flexibility. Video calls let people use visual cues and a fuller conversation. Phone sessions work well when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging suit people who prefer writing to speak or who need brief, on-the-go support. These options help fit counselling around work, family and different time zones while keeping the focus on steady, practical progress.

Frequently asked

What concerns does Vickie help with?

She works with stress, anxiety, depression and relationship or intimacy-related issues, and can support grief, trauma, sleep problems and career questions.

How would she describe her therapeutic style?

Vickie uses a family-systems and humanistic outlook alongside cognitive behavioural techniques to help people understand patterns and develop practical steps.

What is her background and experience?

Vickie has 18 years of counselling experience in hospitals, social services and employee assistance settings, working with mental health and workplace stress.

Where is she based and what credential does she hold?

She is based in the United Kingdom and is listed with the British Association for Counselling and Psychotherapy (BACP).

Which languages are supported in sessions?

Sessions are offered in English, Mandarin and Cantonese, and she accepts international clients.

What session formats are available?

Therapy can be delivered by video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How are sessions charged?

Cost varies with location and therapist arrangements; sessions are provided through a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.