Registration on file

Norma Augustin, BACP

Norma Augustin is a counsellor who uses practical therapy to help people under stress.

About Norma

Norma Augustin is a counsellor who uses practical therapy to help people under stress. She draws on approaches such as Cognitive Behavioural Therapy and trauma-focused work to tackle anxiety, low mood and the fallout from abuse. Norma has six years of professional experience in the UK and offers sessions in English.

Norma aims to make the first step feel manageable. She creates a calm space where people can talk about painful memories, grief or daily pressures without judgment.

Background and approach

Sessions focus on clear aims and small, achievable changes that fit everyday life. Her work often looks at how past experiences shape present reactions. Psychodynamic ideas help explore those patterns, while CBT offers tools to change unhelpful thoughts and behaviours.

Trauma-focused methods are used when past harm still affects current wellbeing. Norma also supports those dealing with identity and relationship difficulties, including abandonment, attachment issues, multicultural concerns and the effects of discrimination. She addresses problems like self-harm, codependency and struggles with life purpose in straightforward language.

Therapy is offered through a mix of video, phone, live chat and text messaging. Norma uses these formats to fit around busy lives and to keep conversations accessible. To begin, people complete a short online questionnaire and book sessions according to the service process.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	380746	June 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Norma lists on their public professional profile, in their own terms.

Ways of working Norma names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Therapeutic approaches online and practical support

Norma commonly uses Cognitive Behavioural Therapy to help people spot unhelpful thoughts and try small behavioural changes. CBT is useful for anxiety, low mood and stress because it gives clear tools to use between sessions.

She also draws on psychodynamic ideas to look at patterns that repeat over time. This helps when early experiences influence how someone reacts now. Trauma-Focused Therapy is used when past harm continues to affect daily life, using focused work to reduce the hold of those memories.

Finding the right approach is a collaborative process. Norma will discuss options and adapt methods to the person's goals and situation. Together they decide what feels most useful and change the plan as progress is made.

Online therapy through video calls, phone, live chat or text messaging offers practical benefits. Video sessions give a face-to-face feeling for weekly work. Phone calls can fit into a lunch break and need less bandwidth. Live chat and messaging suit short check-ins or people who prefer writing. These options make it easier to fit therapy around work, study and family life while keeping continuity of care with registered or accredited professionals.

Frequently asked

What kinds of problems can Norma help with?

She works with stress, anxiety, trauma and abuse, grief, depression and coping with life changes, plus related concerns such as abandonment, attachment issues and self-harm.

What is Norma's therapeutic style like?

Her style is practical and conversational, blending Cognitive Behavioural Therapy, psychodynamic thinking and trauma-focused methods to match each person's needs.

How much experience does she have?

Norma has six years of professional experience working with people in the United Kingdom.

What credentials and location are listed?

She is listed with BACP and practices from the United Kingdom.

Which languages are supported and can international clients join?

Sessions are offered in English and international clients are not currently accepted.

What session formats are available?

Therapy is offered via video calls, phone sessions, live chat or text-based messaging to suit different preferences and schedules.

How are sessions paid for and what do they cost?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I start working with Norma?

Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.