Registration on file

Anna Koolen, BACP

Anna Koolen is a counsellor practising in the United Kingdom with five years of professional experience.

About Anna

Anna Koolen is a counsellor practising in the United Kingdom with five years of professional experience. She views each person as the expert on their own life and focuses on helping them use their strengths to face difficult times. She speaks English and works with people both in the UK and internationally.

Her work often centres on stress, anxiety and addictions, and she also supports people dealing with grief, low self esteem and major life changes.

Background and approach

Anna helps clients who are struggling with relationship worries, trauma and abuse, and issues around career or feeling stuck. Depression and ADHD are also areas she addresses alongside concerns such as isolation and guilt. Anna’s style is warm and non-judgemental.

She listens closely and encourages people to describe what matters most to them. Sessions aim to clarify goals and identify small, practical steps clients can try between meetings. Motivational interviewing is one tool she uses to support change.

She also draws on client-centred and psychodynamic ideas to make sense of feelings and patterns that repeat over time. Existential themes - questions about meaning, purpose and choices - come up when people are reassessing life direction or facing transitions. These different perspectives are used together to match what feels most useful to each person.

Work can be done by video, phone, live chat or text messaging to suit someone’s routine. Getting started involves a short matching questionnaire and scheduling a session once a suitable option is chosen.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	394778	October 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Anna lists on their public professional profile, in their own terms.

Ways of working Anna names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Therapeutic approaches and online support

Anna combines client-centred ways of working with motivational interviewing to help people find their own motivation and clarify what they want to change. Client-centred therapy involves attentive listening and reflecting back what matters to the client, which is useful for building trust and exploring feelings. Motivational interviewing helps when someone feels stuck or ambivalent about change by gently exploring mixed feelings and strengthening personal reasons to act.

She also uses psychodynamic ideas to notice repeated patterns in relationships and behaviour. That can help someone understand why certain reactions keep happening and offer new ways of responding. Choosing the right approach is a collaborative process - the counsellor will discuss options, listen to your goals and adjust methods to suit your needs and preferences.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy fit around life. Video lets you see non-verbal cues and have a focused conversation, while phone sessions work well when bandwidth is limited or when a shorter check-in is needed. Live chat and text messaging can be useful for ongoing support between calls and for people who prefer writing to speaking. These options aim to make access easier and to suit different routines and communication styles.

Frequently asked

What kinds of problems can I bring to therapy?

Anna works with stress, anxiety, addictions, grief, self esteem and coping with life changes, among other concerns such as relationship difficulties, trauma and career issues.

What is her therapeutic style like?

She offers a warm, non-judgemental approach that emphasises listening and collaborating on goals. Sessions focus on understanding patterns and testing small practical steps between meetings.

How much experience does she have?

Anna has five years of professional experience working with adults on a range of emotional and behavioural concerns.

What credentials and location are listed?

She is listed with the British Association for Counselling and Psychotherapy, BACP, and practices in the United Kingdom.

Can I work with her if I live outside the UK?

Sessions are offered to international clients and are conducted in English.

Which session formats are available?

Work is offered by video calls, phone sessions, live chat or text-based messaging to fit different schedules and preferences.

How are sessions paid for and what do they cost?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with this counsellor?

Start by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling a session according to therapist availability.