Registration on file

Melanie Crossley, BACP

Melanie Crossley is a counsellor who helps people manage stress, anxiety, depression, relationship difficulties, trauma and abuse, and major life changes.

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About Melanie

Melanie Crossley is a counsellor who helps people manage stress, anxiety, depression, relationship difficulties, trauma and abuse, and major life changes. She offers straightforward support for issues such as abandonment, attachment concerns, divorce and separation, guilt and shame, isolation and loneliness, mood problems, narcissistic dynamics, and post-traumatic stress. Melanie speaks English and works from the United Kingdom.

She creates an open space where people can talk without fear of judgement.

Background and approach

Sessions focus on listening, understanding what matters to the individual, and making small, practical steps that feel manageable. Melanie encourages clients to name their goals and try approaches that suit their pace. Her style draws on Client-Centred Therapy, which emphasises being heard and respected, and Existential Therapy, which helps people face life’s big questions and find personal meaning.

These ways of working guide her conversations and the choices offered in sessions. Melanie has three years of professional experience and holds BACP registration with the British Association for Counselling and Psychotherapy. She works online using a mix of session formats to fit different needs.

People usually begin by choosing what feels easiest for them, like a phone call or a short chat message, and then decide together how to continue. The aim is steady progress rather than quick fixes, with support tailored to each person’s situation.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	406183	April 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Melanie lists on their public professional profile, in their own terms.

Ways of working Melanie names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How Melanie’s approaches translate to online therapy

Client-Centred Therapy places the person’s experience at the heart of sessions. The focus is on being listened to, being accepted, and exploring what matters most to you. This approach helps when someone needs emotional support, clearer self-understanding, or help with difficult feelings.

Existential Therapy looks at life’s big questions and personal meaning. It helps people who feel stuck by encouraging honest reflection about values, choices, responsibility, and how to move forward. This can be useful for those facing major changes, grief, or a sense of aimlessness.

Finding the right approach is part of the work. Melanie will talk with each person about their needs, goals and preferences and together decide which methods to try first. This is a collaborative process and plans can change as progress is made.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging to fit different routines. Video calls allow face-to-face conversation; phone sessions can be easier when bandwidth is low or a quieter voice check-in is preferred. Live chat and text messaging suit shorter check-ins or moments when writing feels more comfortable. These options make it simpler to fit therapy around work, family and daily life while keeping continuity of care with a registered professional.

Frequently asked

What concerns does Melanie commonly address?

She supports people with stress, anxiety, depression, relationship issues, trauma and abuse, and coping with life changes, plus related matters such as attachment, abandonment, guilt and loneliness.

How would you describe her therapeutic style?

Her approach is collaborative and down-to-earth, focusing on listening, understanding personal goals, and trying practical steps that fit the individual’s pace.

What is her professional background?

Melanie has three years of professional work experience supporting people through emotional and relational difficulties.

What credentials and region are listed?

She is listed with BACP, the British Association for Counselling and Psychotherapy, and is based in the United Kingdom.

Which languages and international arrangements are available?

Sessions are offered in English and Melanie is not currently accepting international clients.

What session formats are offered online?

She works through video calls, phone sessions, live chat, and text-based messaging to suit different preferences and situations.

How is cost handled for sessions?

Cost varies with location and therapist availability, and sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.