Registration on file

Francesca Di Genova, BACP

Francesca Di Genova is a counsellor who blends client-centred care with cognitive behavioural approaches.

Stress, Anxiety
Relationship issues
Self esteem
+18 more

About Francesca

Francesca Di Genova is a counsellor who blends client-centred care with cognitive behavioural approaches. She uses a straightforward, relational style to help people facing anxiety, stress and depression. Sessions are gentle and practical, aimed at understanding thinking patterns and improving daily coping.

She draws on eight years of experience working with a wide range of concerns. That includes panic attacks, social anxiety, addictions and intimacy-related issues. She also supports people dealing with grief, career pressures, compassion fatigue and midlife transitions.

Background and approach

In the room she focuses on the relationship with each person. This means listening openly and giving space for what matters to the client. Conversations are used to spot unhelpful thoughts and try small, manageable changes in behaviour.

When using cognitive behavioural techniques she helps clients identify thought patterns that feed difficult feelings. These techniques are used alongside a humanistic, client-centred stance that values the person’s experience. Together these approaches aim to reduce distress and build practical coping skills.

Francesca works in the United Kingdom and is a member of the British Association for Counselling and Psychotherapy, BACP. She offers sessions in English and Italian and aims to adapt the pace of work to each person’s needs.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	376450	April 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Francesca lists on their public professional profile, in their own terms.

Ways of working Francesca names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How Francesca’s approaches work online

Francesca uses Client-Centred Therapy to prioritise the relationship and the person’s own pace. This approach means the counsellor listens without judgement and follows the concerns the client brings, which helps when someone needs empathy and understanding.

She also uses Cognitive Behavioural Therapy, or CBT, to identify and change thoughts and behaviours that keep problems going. CBT offers simple, practical techniques for panic attacks, social anxiety, sleep issues and low mood, such as testing unhelpful thoughts and trying small behaviour changes.

Choosing the right approach is collaborative. Francesca will discuss goals and preferences, and together they decide whether to focus more on conversation and support or on structured CBT work. The plan can change as therapy progresses to match what helps most.

Online sessions are offered by video call, phone, live chat or text-based messaging. Video calls work well for a face-to-face feel, phone sessions suit people who prefer audio only, and chat or messaging can fit short check-ins or those who find writing easier. These options give flexibility for fitting therapy around work, family and daily life, and allow continuity when meeting in person is difficult.

Frequently asked

What concerns does Francesca address?

She supports people with stress, anxiety, depression and panic attacks. Other areas include relationships, self-esteem, trauma, addictions and grief.

What is her therapeutic style?

She combines Client-Centred Therapy with cognitive behavioural techniques. Sessions focus on the therapeutic relationship and spotting unhelpful thoughts to try practical changes.

How much clinical experience does she have?

She has eight years of experience working with a broad range of difficulties, including social anxiety, phobias, avoidant personality features and midlife concerns.

Where is she based and what credential does she hold?

She practises in the United Kingdom and is listed with the British Association for Counselling and Psychotherapy, BACP.

Which languages are used in sessions?

Sessions are offered in English and Italian.

Which session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and routines.

How are fees and payments handled?

Costs vary with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Use the Start Therapy button, complete a short matching questionnaire and then schedule sessions based on the therapist's availability.