Registration on file

Raphaella Heaven, BACP

Raphaella Heaven uses a humanistic, client-centred approach to counselling.

About Raphaella

Raphaella Heaven uses a humanistic, client-centred approach to counselling. She welcomes people who are feeling overwhelmed and helps them find clearer ways forward. Her style is calm and practical, with simple tools to make sessions feel manageable.

Raphaella has five years of professional experience in the United Kingdom and holds BACP. She listens without judgement and adapts conversations to each person’s needs. Sessions focus on what matters most to the individual, not on one fixed method.

Background and approach

Her areas of focus include stress, anxiety, depression and relationship difficulties. She also supports people dealing with grief, trauma, parenting strain, intimacy issues and anger. Additional areas she works with include loneliness, codependency and situations involving serious illness and end of life care.

Raphaella often brings creative elements into sessions, such as drawing, timelines or music, when these help people express themselves. She may suggest simple materials like paper and coloured pens to support reflection between sessions. Practical concerns are part of the work.

Sessions can look at coping strategies for day-to-day life, ways to rebuild connection, and steps to manage distress. The aim is to support people to make changes that feel achievable and to build hope for the future.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	393062	February 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Raphaella lists on their public professional profile, in their own terms.

Ways of working Raphaella names

Client-Centred Therapy

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Client-centred care online and how it helps

Client-Centred Therapy focuses on listening and understanding each person from their own point of view. The counsellor offers empathy and reflection so clients can make sense of feelings and choose the next steps. This approach is useful for issues like anxiety, low mood, relationship concerns and grief because it centres the person’s experience rather than imposing solutions.

Raphaella also draws on humanistic ideas and creative methods in online work. She may suggest using drawings, timelines or music as a way to express difficult feelings when words are hard to find. Those tools can help with processing trauma, exploring intimacy issues or working through major life changes.

Finding the right way of working is part of the process and will be decided together. The therapist will discuss goals, preferences and practical needs and adjust the approach as therapy progresses. This collaborative method helps ensure sessions are useful and feel manageable.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is helpful for face-to-face conversation and visual aids, phone calls can fit into busy days or use less bandwidth, and text chat or messaging is useful for shorter check-ins or when writing feels easier. These options offer flexibility and make it easier to fit counselling into everyday life.

Frequently asked

What kinds of problems can Raphaella help with?

She supports people facing stress, anxiety, depression, relationship challenges and grief. Other focus areas include trauma and parenting strain along with issues like loneliness and codependency.

What is her therapeutic style like?

Raphaella uses a client-centred, humanistic approach that keeps the conversation focused on each person. Sessions are practical and may include creative aids such as drawing or timelines.

How much experience does she have?

She has five years of professional counselling experience working in the United Kingdom.

What credentials and location are listed?

Raphaella is listed with BACP and practices in the United Kingdom.

Which languages and international options are available?

Sessions are offered in English and she is not currently accepting international clients.

What online session formats does she use?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are sessions charged?

Cost varies with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.

How do I begin working with Raphaella?

Start by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to the therapist's availability.