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Natalie Jones, BACP

Natalie Jones is a counsellor who focuses on helping people who are feeling overwhelmed by stress, anxiety or low mood.

About Natalie

Natalie Jones is a counsellor who focuses on helping people who are feeling overwhelmed by stress, anxiety or low mood. She works with people dealing with self-esteem and confidence problems, life changes, grief and relationship or intimacy concerns. Natalie also supports those managing workplace difficulties, ADHD-related challenges and issues around body image or isolation.

She uses a person-centred style that puts the client’s experience at the centre of sessions. Conversations are guided by what matters most to the individual, and Natalie aims to build a calm space where clients can talk openly without judgement.

Background and approach

The approach is gentle and paced to each person’s needs. In sessions she listens for practical steps as well as emotional shifts. Together, client and counsellor look at ways to manage anxiety, build confidence and cope with major changes like separation or career moves.

Small, manageable actions are used alongside talking to help progress. Natalie draws on three years of professional experience working in the United Kingdom and is listed with the British Association for Counselling and Psychotherapy, BACP. She offers sessions in English and can work with people outside the UK.

People who prefer flexible contact can choose from video calls, phone sessions, live chat or text messaging. The first step is a short questionnaire to match with a counsellor and then scheduling a time that suits the client.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	401116	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Natalie lists on their public professional profile, in their own terms.

How Natalie uses person-centred care online

Person-centred counselling focuses on the individual’s own experience and priorities. The counsellor listens closely and reflects what the person says to help them make sense of feelings and choices. This approach can help with anxiety, low mood, self-esteem and coping with change.

When people need practical tools alongside listening, sessions can include short problem-solving steps and small behavioural changes. These are chosen collaboratively, so the client and counsellor agree what to try. Natalie will help explore different ways of working until a good fit is found.

Online formats offer flexibility for different needs. Video calls allow face-to-face conversation and visual cues. Phone sessions suit someone who prefers not to be on camera or has limited internet bandwidth. Live chat and text messaging are useful for shorter check-ins, more frequent support and when written reflection feels easier than spoken conversation.

Finding the right approach is part of the work. The counsellor will discuss options and adapt methods to match the client’s goals and preferences. This collaborative process helps shape an online plan that fits day-to-day life and practical constraints.

Frequently asked

What kinds of problems does this counsellor help with?

Natalie works with stress, anxiety, low mood and self-esteem issues. She also helps people facing grief, relationship or intimacy concerns, workplace difficulties and life changes.

How would you describe the counselling approach?

The style is person-centred, which focuses on the client’s experience and priorities. Sessions aim to offer a non-judgemental space where the person leads the conversation.

What is Natalie’s professional background?

She has three years of professional experience working in counselling settings. That experience includes supporting people with anxiety, depression and coping with life transitions.

Where is the counsellor based and what credentials are held?

Natalie works from the United Kingdom and is listed with the British Association for Counselling and Psychotherapy, BACP.

Can I have sessions in other languages or from another country?

Sessions are offered in English. Natalie can work with international clients.

Which session formats are available?

Clients can choose video calls, phone sessions, live chat or text-based messaging. This gives flexibility to suit different schedules and preferences.

How does payment and cost work?

Cost varies with location and therapist arrangements and is provided through a subscription that can be cancelled at any time. Specific fees are shown during the sign-up process.

What do I need to do to begin?

Start by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to the counsellor’s availability.