Registration on file

Susan Robb, BACP

Susan Robb helps people facing stress, anxiety, depression and life changes.

About Susan

Susan Robb helps people facing stress, anxiety, depression and life changes. She works with issues such as trauma and abuse, relationship and intimacy concerns, grief, addiction, and parenting stresses. She also supports people dealing with sleep or eating difficulties, anger, self-esteem, ADHD and career worries.

Susan uses a person-centred way of working. That means she focuses on listening and building trust so people feel heard. She adapts sessions to each person's needs and pace rather than following a fixed script.

Background and approach

Her approach draws on a range of evidence-based techniques alongside person-centred work. Sessions are conversational and practical. Clients can expect to talk through feelings, try new ways of coping, and set small goals to test outside sessions.

Susan has four years of experience across schools, charities and independent practice. That variety has given her experience with different kinds of problems and life stages. She holds registration with the British Association for Counselling and Psychotherapy, BACP.

Sessions are offered in English and are delivered online by video call, phone, live chat or text-based messaging. The practice aims to make counselling flexible and straightforward to fit around work and family life. To begin, people complete a short matching questionnaire and then schedule sessions through the service.

The subscription used for sessions can be cancelled at any time.

Details from the counsellor's public professional profile · registration number listed

← Browse all counsellors

Registration

Body	Registration number	Expires
BACP	411074	June 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Susan lists on their public professional profile, in their own terms.

Stress, Anxiety
Family conflicts
Trauma and abuse
Depression
Coping with life changes
Addictions
LGBT
Relationship issues
Grief
Intimacy-related issues
Eating disorders
Sleeping disorders
Parenting issues
Anger management
Self esteem
Career difficulties
Bipolar disorder
Coaching
Compassion fatigue
ADHD

How person-centred work and online therapy fit together

Person-centred therapy centres on listening, acceptance and building a trusting relationship. The counsellor makes space for people to talk at their own pace, with the aim of helping them understand their feelings and make choices that suit them. This approach is useful for anxiety, low mood and coping with life changes.

Alongside that, evidence-based techniques can be used to teach practical coping skills and habits. These methods help with sleep and eating problems, stress management, and dealing with anger or intrusive thoughts. They are presented in simple steps that clients can practise between sessions.

Finding the right mix of approaches is part of the work. The counsellor and client decide together which techniques to try, based on the person’s goals and what feels comfortable. This collaborative process allows adjustments as progress is made.

Online sessions are offered by video call, phone, live chat or text-based messaging to provide flexibility. Video calls are good for face-to-face conversation, phone sessions suit quieter audio check-ins, and text or chat can fit short updates or when typing feels easier. These options can help fit counselling into busy schedules and across different daily routines.

Frequently asked

What kinds of problems does this counsellor help with?

Susan supports people with stress, anxiety, depression and trauma. She also helps with relationship and intimacy issues, grief, addictions, ADHD and workplace or career concerns.

How would you describe the therapeutic style?

The work is person-centred and conversational, with an emphasis on listening and building trust. Practical coping ideas and small goals are used alongside reflective discussion.

What is Susan's professional background?

She has four years of experience working in schools, charities and independent practice. That range has exposed her to many common life challenges.

What credentials and location are listed for the counsellor?

Registration is with the British Association for Counselling and Psychotherapy, BACP, and the practice is based in the United Kingdom.

Which languages are supported for sessions?

Sessions are offered in English.

What session formats are available online?

Sessions can be held by video call, phone sessions, live chat or text-based messaging depending on preference.

How is payment and cost handled?

Cost varies with location and therapist availability and sessions use a subscription model that can be cancelled at any time.

How do I begin therapy with this counsellor?

Choose the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.