Registration on file

Pauline Crossfield, BACP

Pauline Crossfield is a counsellor based in the United Kingdom with five years of professional experience.

About Pauline

Pauline Crossfield is a counsellor based in the United Kingdom with five years of professional experience. She focuses on helping people who are coping with stress, anxiety and depression. Pauline aims to create a calm space where clients can speak openly and be heard without judgement.

She uses a client-centred approach, which means sessions are shaped around each person's needs and pace. Conversations focus on what matters to the individual, helping them make sense of feelings and find practical next steps.

Background and approach

The style is warm and straightforward rather than clinical or directive. Pauline has worked with people dealing with relationship strain, family concerns, trauma and grief. She also supports those facing low self-esteem, compassion fatigue and broader life changes.

Coaching-style conversations are available for clients wanting to set goals and build new routines. In sessions she listens actively and reflects what she hears to help clients notice patterns and options. Together they look at ways to manage worries, build coping skills and restore everyday balance.

Progress is treated as a collaboration rather than a prescribed path. Sessions are offered in English and are delivered online through video calls, phone, live chat or text messaging. Practical choices about format and pace are discussed at the start so each person can choose what fits their life and energy levels.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	377574	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Pauline lists on their public professional profile, in their own terms.

Ways of working Pauline names

Client-Centred Therapy

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Client-centred care delivered online

Pauline primarily practises client-centred therapy, which places the person’s concerns and goals at the heart of each session. That means she listens without judgement, reflects what she hears and follows the client’s pace to help them make sense of feelings and consider practical next steps. This approach suits people facing anxiety, depression, grief and life transitions who want a collaborative space rather than a directive plan.

In practice Pauline also uses coaching-style conversations when clients want clearer goals or action plans. These sessions combine reflective listening with focused steps to build routines, manage stress and track progress. Together the client and counsellor decide which way of working feels most helpful and adjust as needs change.

Online sessions offer practical flexibility. Video calls work well for in-depth conversations and visual cues, phone sessions suit people with lower bandwidth or who prefer not to be on camera, and live chat or text-based messaging can provide shorter check-ins or day-to-day support. These options make it easier to fit therapy around work, family commitments and energy levels while keeping the focus on making steady, achievable changes.

Frequently asked

What concerns does Pauline help with?

She supports people coping with stress, anxiety, depression, relationship and family worries, trauma and abuse, grief, low self-esteem, compassion fatigue and life changes.

How would you describe her therapeutic style?

Pauline follows a client-centred approach that focuses on the person’s own goals and pace. Sessions are conversational and practical, aiming to help people notice patterns and try new ways of coping.

What is her professional background?

She has five years of professional experience working with clients in the United Kingdom.

What credentials and location are listed?

Pauline is listed with the British Association for Counselling and Psychotherapy, BACP, and is based in the United Kingdom.

Which languages are supported and can international clients join?

Sessions are offered in English. International clients are not currently accepted.

What session formats are available?

She works online using video calls, phone sessions, live chat and text-based messaging to suit different schedules and preferences.

How are sessions charged?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin if I want to work with her?

Choose the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist’s availability.