Registration on file

Jo-Ann Kempster, BACP

Jo-Ann Kempster is a relational psychotherapist and counsellor who helps people untangle overwhelming thoughts and feelings.

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About Jo-Ann

Jo-Ann Kempster is a relational psychotherapist and counsellor who helps people untangle overwhelming thoughts and feelings. She works in a direct, respectful way to help clients understand themselves and find healthier ways to cope. Jo-Ann draws on five years of professional experience in the United Kingdom and brings a calm, compassionate stance to sessions.

She supports people facing anxiety and stress, and those dealing with relationship difficulties and the effects of trauma and abuse.

Background and approach

She also helps with low self-esteem, motivation and confidence, and with challenges such as grief, addiction or changes in career. Her approach is adaptable and focused on each person’s needs. Jo-Ann is registered with the British Association for Counselling and Psychotherapy, which she lists as a professional credential.

She tailors conversations and practical steps to what each person finds most useful, and she encourages small, achievable changes that build over time. Sessions typically start by identifying immediate concerns and then working at a pace the person is comfortable with.

Jo-Ann values sensitivity and respect in every session and aims to help people feel heard and more in control of everyday life. She offers online session formats that suit different routines, and she welcomes people from the UK and beyond who want a collaborative, relational way of working.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	400810	May 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Jo-Ann lists on their public professional profile, in their own terms.

Stress, Anxiety
Relationship issues
Trauma and abuse
Grief
Self esteem
Addictions
LGBT
Family conflicts
Intimacy-related issues
Sleeping disorders
Parenting issues
Anger management
Career difficulties
Bipolar disorder
Depression
Coping with life changes
Coaching
Compassion fatigue
ADHD

How relational approaches work online

Jo-Ann uses evidence-based relational work which focuses on how a person relates to themselves and others. This approach looks at repeating patterns in thoughts and relationships and helps people try different ways of responding. It can be useful for relationship difficulties, stress, anxiety and rebuilding confidence.

She also draws on practical coping techniques to manage symptoms day to day. These techniques teach simple skills for calming anxiety, improving sleep and handling urges linked to addiction or strong emotions. They are often practised between sessions so progress can carry into daily life.

Finding the right approach is a joint process. Jo-Ann will work with each person to choose methods that match their goals and comfort level, and she adjusts the plan as things change. This collaborative way helps people feel more involved and makes sessions feel relevant.

Online therapy offers flexibility through video calls, phone sessions, live chat and text messaging. Video calls allow face-to-face conversation when visual cues help, phone sessions use less bandwidth and can fit into a short break, live chat suits shorter check-ins, and messaging helps people reflect in writing. These options make it easier to fit therapy into busy lives and different routines.

Frequently asked

What difficulties can Jo-Ann help with?

She works with stress, anxiety, relationship problems, trauma and abuse, grief, low self-esteem and related concerns such as addiction and career change.

What is her therapeutic style like?

Jo-Ann uses a relational approach that aims to make sense of patterns in thoughts and relationships, and then practises healthier ways of coping.

How much professional experience does she have?

She has five years of professional work experience providing counselling and psychotherapy in the United Kingdom.

What credentials and location are listed?

Jo-Ann lists the BACP, the British Association for Counselling and Psychotherapy, and works from the United Kingdom.

Which languages and international arrangements are supported?

Sessions are offered in English and she accepts clients from outside the UK.

What session formats are available online?

She meets clients by video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.

How are session costs handled?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the therapist's availability.