Registration on file

Helana Pennell, BACP

Helana Pennell is a counsellor who focuses on helping people manage stress, anxiety and relationship difficulties.

Stress, Anxiety
Relationship issues
Family conflicts
+8 more

About Helana

Helana Pennell is a counsellor who focuses on helping people manage stress, anxiety and relationship difficulties. She uses a client-led style and encourages people to notice their own strengths. Helana emphasises practical steps and steady support as people make changes in their lives.

With three years of experience, Helana has worked with people facing self-esteem issues and big life transitions. She also helps with family-related worries, communication problems and caregiver stress.

Background and approach

Other areas she commonly addresses include guilt and shame, forgiveness, loneliness and building self-love. Helana draws on Client-Centred Therapy, which means sessions are guided by the client’s priorities. She listens without judgement and helps people find their own solutions.

Conversations focus on what feels most useful right now rather than following a strict programme. Sessions tend to be warm and straightforward. Helana aims to make it easier to talk about difficult feelings and to try small, manageable changes.

She works at a pace set by the client and checks in about what is and isn’t helping. Helana is listed with the British Association for Counselling and Psychotherapy, BACP. She offers therapy in English to people in the United Kingdom.

To begin, people complete a short matching questionnaire so sessions can be arranged according to Helana’s availability.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	405226	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Helana lists on their public professional profile, in their own terms.

Ways of working Helana names

Client-Centred Therapy

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How Helana works online and what to expect

Helana practises Client-Centred Therapy, which means sessions follow what matters most to the client. The counsellor listens with curiosity and helps the person find their own way forward, which suits worries like anxiety, stress and relationship concerns.

In conversation she focuses on small, practical changes that people can try between sessions. Topics often include communication problems, caregiver strain, guilt and loneliness, and building self-love. The approach is collaborative so the plan evolves from the client’s needs and goals rather than a fixed protocol.

Finding the right way to work together is part of therapy. Helana will talk through options and adapt the style to the client’s preferences and aims. This makes it easier to try an approach and change course if something doesn’t feel helpful.

Online sessions are available by video call and phone, and there are also live chat and text-based messaging options. Video calls are good for face-to-face conversation, phone sessions can fit a busy day or lower bandwidth, and messaging suits shorter check-ins or people who prefer writing. These formats give flexibility around work, family and travel while keeping the focus on clear, practical support.

Frequently asked

What concerns does Helana commonly help with?

She works with stress, anxiety, relationship difficulties and family-related worries, plus issues like low self-esteem and coping with life changes.

What is Helana's therapeutic style?

Helana uses a client-centred approach that follows the client’s priorities and focuses on listening and practical steps the person wants to try.

How much experience does she have?

She has three years of experience working with people on the kinds of concerns listed above.

What credentials and location are relevant?

Helana is associated with the British Association for Counselling and Psychotherapy, BACP, and practices in the United Kingdom.

Which languages are offered and can international clients join?

Sessions are offered in English and Helana is not currently taking international clients.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How does pricing work?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I start working with Helana?

Click the Start Therapy button, complete a short matching questionnaire, then schedule sessions based on her availability.