Registration on file

Heather Prime, BACP

Heather Prime is a person-centred counsellor who offers calm, practical support for people facing stress, anxiety, depression and relationship concerns.

Stress, Anxiety
Relationship issues
Grief
+12 more

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About Heather

Heather Prime is a person-centred counsellor who offers calm, practical support for people facing stress, anxiety, depression and relationship concerns. She works in a straightforward way and aims to help people find clearer direction and a better day-to-day balance. Heather is a member of the British Association for Counselling & Psychotherapy (BACP).

Heather holds a Master of Science in Counselling and Psychotherapy and a Bachelor of Science in Psychology with a counselling psychology focus.

Background and approach

She also has a certificate in online and telephone counselling and has been practising since 2015, accumulating six years of counselling experience. Her background includes voluntary and paid roles at charities and time working in a secondary school setting. Her practice covers a wide range of issues including grief, addictions, low self-esteem, anger, work stress, parenting strain, intimacy-related concerns and ADHD.

Heather also works with gender dysphoria and obsessive-compulsive concerns where people want support. She can offer creative ways of working when that fits a person’s needs. In sessions she adopts a person-centred stance, believing people have resources inside them to make change.

Her role is to listen without judgement and to help people notice options and make choices that feel right for them. She explains what to expect and invites questions about the way she works. Heather offers video calls, phone sessions, live chat and text-based messaging to suit different routines and comfort levels.

If someone wants to begin they use the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to Heather’s availability.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	380602	October 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Heather lists on their public professional profile, in their own terms.

Evidence-based approaches and online therapy options

Heather uses evidence-based therapeutic techniques grounded in person-centred practice. Person-centred work involves listening carefully and reflecting what someone is saying so they can notice choices and make decisions that feel right for them. This approach helps with anxiety, low mood, grief and relationship strain by focusing on the person’s own priorities.

She also draws on practical, problem-focused methods to help people manage symptoms day to day. These methods offer short, structured ways to break problems into smaller steps and try new coping strategies for stress, obsessions or ADHD-related difficulties.

Choosing the right approach is part of the therapy process. Heather works collaboratively to find the best fit, discussing goals and preferences and adapting the way she works as understanding grows. The client and therapist decide together what feels most useful.

Online therapy here is offered as video calls, phone sessions, live chat and text-based messaging. Video calls suit full conversational sessions, phone works well when bandwidth is low, live chat can be a shorter check-in and messaging lets someone reflect in writing between sessions. These options make it easier to fit therapy around work, family and daily life while keeping continuity of care with registered or accredited professionals.

Frequently asked

What concerns does Heather help with?

Heather supports people with stress, anxiety, depression and relationship issues. She also helps with grief, addictions, self-esteem, anger, career strain, parenting stress, ADHD and intimacy-related matters.

How would you describe her therapeutic style?

She works in a person-centred way, listening without judgement and helping people rediscover their own solutions. The focus is on building a trusting relationship and practical steps the client feels comfortable with.

What experience does she bring?

Heather has six years of counselling experience and began training in 2015. Her background includes charity work and time supporting pupils in a secondary school alongside independent practice.

What credentials and location are listed?

She holds an MSc in Counselling and Psychotherapy and a BSc in Psychology with a counselling psychology focus. She is a member of the British Association for Counselling & Psychotherapy and practises in the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

Can people outside the UK work with her?

International clients are not currently accepted; her practice is based in the United Kingdom.

What session formats are available?

Heather offers video calls, phone sessions, live chat and text-based messaging to fit different needs and schedules.

How do I start if I want to work with her?

Begin by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to the therapist's availability.