Registration on file

Donna Hay, BACP

Donna Hay is a counsellor in the United Kingdom with three years of professional experience.

About Donna

Donna Hay is a counsellor in the United Kingdom with three years of professional experience. She supports people who are dealing with stress, anxiety, grief and loss, depression, and a range of intimacy and sexuality concerns. Donna also helps people who are facing addictions, including process addictions and issues with sexual behaviour.

She aims to treat everyone with sensitivity and respect. Donna keeps sessions focused and practical. She listens for what matters most to each person and adapts the conversation to fit their needs.

Background and approach

Together they set goals and try small, manageable steps between sessions. This makes therapy easier to follow and less overwhelming. She has particular experience with LGBT issues and working with people involved in BDSM, kink, and alternative sex culture.

Donna is used to talking about sexual function, sexual behaviour concerns, and the emotional effects those issues can bring. Her approach is non-judgemental and direct, so difficult topics can be discussed clearly. Donna uses evidence-based therapeutic techniques that are chosen to match a person’s goals.

She explains options and works collaboratively to find what helps most. Sessions are shaped around each person rather than a fixed formula. People can expect a calm, attentive presence and practical suggestions they can try between sessions.

Donna encourages small steps and honest conversation to help people move forward.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	402368	May 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Donna lists on their public professional profile, in their own terms.

Stress, Anxiety
LGBT
Grief
Intimacy-related issues
Depression
Addictions
BDSM, kink, and alternative sex culture
Process addiction (porn, exercise, gambling)
Sex addiction
Sexual dysfunction
Sexuality

Evidence-based approaches and online sessions

Donna draws on proven therapeutic techniques that focus on practical change and clearer thinking. One common approach is cognitive work that helps identify unhelpful thinking patterns and replaces them with more useful ways to cope; this can help with anxiety and low mood. Behavioural strategies are used to build new habits and reduce unhelpful behaviours, which is useful for process addictions and managing stress.

Decisions about which methods to use are made together. The therapist will talk through options, listen to your goals and preferences, and then try an approach that fits. If something isn't working, they will adapt the plan so it better meets your needs.

Online sessions are offered by video call, phone, live chat or text-based messaging to provide flexibility. Video lets you see and hear each other for deeper discussion. Phone sessions can be shorter check-ins or suit lower bandwidth situations. Chat or messaging can work for brief updates, reflective writing or more frequent contact between longer sessions. These options make it easier to fit therapy into a busy life and keep continuity when travel or location change would otherwise interrupt progress.

Frequently asked

What concerns does Donna work with?

She supports people dealing with stress, anxiety, grief, depression, addictions, intimacy issues and a range of sexuality concerns.

What is her counselling style?

Donna listens carefully and keeps sessions practical. She helps set goals and suggests small steps to try between sessions.

How much professional experience does she have?

She has three years of professional experience working with the concerns listed in her profile.

What are her credentials and where is she based?

Donna lists BACP as her professional credential and is based in the United Kingdom.

Can I meet with her if I live outside the UK?

Sessions are offered to international clients and can be arranged across different countries.

Which session formats does she offer?

She provides video calls, phone sessions, live chat and text-based messaging to suit different needs.

How much do sessions cost?

Cost varies with location and therapist availability and sessions are provided through a subscription model that can be cancelled at any time.

How do I begin working with her?

Use the Start Therapy button and complete a short matching questionnaire, then schedule sessions according to the therapist's availability.